8:40 .ill 100 online.academia21.com The RTO Manager must review and authorise any request for 'reasonable adjustment' to ensure that any adjustments and resulting outcomes are not affecting the integrity of the d assessment process. 4 of 6 of and completion timeframes for assessment The location of the assessment will depend upon the nature of the assessment. Direct observation of student's skills will be assessed in the practical commercial kitchens / simulated restaurant at Academia, the timeframes for these assessments will be related to the scheduled times of the practical classes. Other assessments such as role plays, in class activities, presentations and written tests will be conducting in the classroom. The timeframes and due dates for these assessments, as well as any reports, projects, or research assignments, are documented in the stage outlines. Stage outlines are handed out at the beginning of each term. SITXHRM006 Monitor staff performance Assessment 1 Copyright Academia International 2022 Version 5 Page 2 of 5 Approved by: CM SITXHRM006 Monitor staff performance Assessment 1- Project ACADEMIA RTO No: 21595 | CRICOS Code: 02634E Develop the documentation for a performance management system For this Assessment you must demonstrate that you are able to fulfill human resources functions to monitor staff performance against measurable criteria to be developed with input from other colleagues. You must provide a full analysis of staff member's capabilities when they are both over and underperforming against those defined job roles or specifications. When this performance review is completed, and discrepancies highlighted then feedback must be given to the staff member and appropriate stakeholders. Any shortcomings will need to be addressed by training, mediation, disciplinary action and or counselling sessions. There also needs to be an appeals process should staff member disagree with appraisals. These performance reviews must be driven by organizational policies and procedures in accordance with relevant State and federal legislation and workplace laws. This Assessment requires you to choose 2 different job positions relevant to your industry or area of training, for example Hospitality, Tourism or Events and develop the documentation for a performance management system for these 2 job positions. (one position from the back of house and one from the front of house). The developed documents will become a template for a system to monitor staff performance. That will be conducted in your work placement or simulated environment in assessment 2. Follow the directions provided below: Provide an introduction of your understanding of a performance management system. 1. Choose 2 job positions relevant to your industry or area of study in Hospitality, Tourism, or Events from different departments one from the back of house and one from the front of house. 2. Determine at least 5 tasks or responsibilities of each job position that are key functions or duties specific to this job position. Example a housekeeper cleaning rooms to a measurable timeframe and quality standard. 3. Use the attached document "Performance-agreement-template.docx" or suitable documents sourced from http://www.fairwork.gov.au/about-us/policies-and-guides/templates (Managing performance), to record your tasks / responsibilities and the required outcomes for each of your chosen job position. 4. For both the chosen job positions, and for each of the 5 tasks, establish two key performance indicators (KPI) each. The following links can help you to define these: https://www.business.tas.gov.au/ data/assets/pdf_file/0016/228040/Template Job performa nce appraisal.pdf https://business.vic.gov.au/tools-and-templates/performance-and-development-agreement-plan-template https://www.klipfolio.com/blog/kpi-importance SITXHRM006 Monitor staff performance Assessment 1 Copyright Academia International 2022 Page 3 of 5 Version 5 Approved by: CM SITXHRM006 Monitor staff performance ACADEMIA INTERNATIONA RTO No: 21595 | CRICOS Code: 02634E