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9 - 4 3 . Activity - Based Costing in a Service Environment ( LO 9 - 3 , 4 , 5 ) Heidt Cleaning

9-43. Activity-Based Costing in a Service Environment
(LO 9-3,4,5)
Heidt Cleaning Services (HCS) is a local custodial service company serving both the residential and commercial markets. The owner is considering dropping the commercial clients because that business seems only marginally profitable.
Twenty-five employees worked a total of 37,500 hours last year, 25,000 on commercial jobs and 12,500 on residential jobs. Wages were $20 per hour for all work done. Any materials used are included in overhead as supplies. All overhead is allocated on the basis of labor-hours worked, which is also the basis for customer charges. Given current economic conditions and competition, HCS bills residential clients $40 per hour and commercial clients $30 per hour.
Required
a. If overhead for the year was $337,500, what were the profits of the residential and commercial services using labor-hours as the allocation base?
b. Overhead consists of costs of supervision, equipment used (including vehicle rental), and supplies used, which can be traced as follows:
\table[[Activity,Cost Driver,Cost,Cost Driver Volume],[ommercial,Residential],[\table[[Supervision .............],[Equinment depreciation]],Number of clients served,$42,000,20,64],[\table[[Equipment depreciation],[and lease]],Equipment hours,155,500,3,000,2,000],[Miscellaneous supplies.,Area serviced in square yards,140,000,76,000,36,000],[Total overhead.,,$337,500,,]]
Recalculate profits for commercial and residential services based on these activity bases.
c. What recommendations do you have for management regarding dropping the commercial clients?
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