9- Break-even analysis looks at:

a. the present value of future income streams

b. the best site to locate a production facility

c. the quantity of supplies to purchase to minimize inventory holding costs

d. that point in production when revenue exceeds cost

10- When you buy a product on Amazon.com, this illustrates what kind of e-commerce transaction?

a. business-to-business (B2B)

b. business-to-consumer (B2C)

c. collaborative commerce

d. intrabusiness

11- Which of the following is not a benefit of outsourcing IT operations?

a. reduce operating expenses

b. take advantage of the expertise of outsiders

c. increase the IT capabilities of the enterprise that engages in outsourcing

d. reduce payroll of corporate staff