9. Explain four (4) training approaches that may be used to develop collaborative approaches to problem-solving and development?

10. Explain how you can create a positive atmosphere when facilitating groups to articulate problems and propose solutions?

11. Provide five (5) tips to manage conflict between individuals and/or groups to achieve consensus or agreement?

12. Explain four (4) interventions that can be undertaken in order to implement the development plan?

13. Explain the reasons why it may become necessary to consider alternative proposals?

14. What are the key times for gathering feedback from stakeholders in the organizational development program? 15. Discuss a model of individual feedback and a model of team briefing?

16. Explain the RAG system which may be used to maintain the organizational development plan?

17. What are the possible consequences if Senior Management does not support the organization's development plan?

18. Briefly explain the steps in a cost/benefit analysis?

19. Explain the impact of legislation on organizational development and change