9. If you were unsure how to respond appropriately and safely to a behaviour of concern at IHH where would you check? 10. Complete the following table to identify three (3) potential strategies you could implement to manage Amy's behaviour in a firm and diplomatic manner. Table 3 Strategies Non verbal 1. 2. 3. Verbal 1. 2. 3. Other 1. 2. 3. 11. Use the ABC model to help understand the triggers and impacts of Amy's behaviour? Complete the following table and outline the Antecedent, Behaviour and Consequences of Amy's behaviour Table 4 Amy's behaviour A Antecedent B Behaviour C Consequence