9. Legal Considerations a, to protect intellectual property b. for this cafe business once trading) 10. Key Performance Indicators 3. Quantifiable - with specific goals and method to gather and report on these b. Qualitative - with specific goals and method to gather and report on these 11. Contingency Plans - noting which part of the relevant AHTS Hotel policies apply a. Staffing requirements and acquisition b. Equipment costs and acquisition C. Start Up Costs 12. Monitoring Performance - noting which part of the relevant AHTS Hotel polices apply a. Key Performance Indicators (which may include some or all of the following) b. Communication C. Operational Efficiency d. Financial e. Staff f. Resources 13. Consultation Schedule - noting which part of the relevant AHTS Hotel polices apply to include all key stakeholders and final approval from General Manager