9

The project you have been working on has been plagued with setbacks and numerous change requests. You have dutifully tracked all the changes, entered them in the change management system and obtain the required customer signoff on each one. The project is due to be released in three days, and the business customer informs everyone in the business organization of the impending release of a new product. Within three hours, the business manager gets a panicked phone call from one of the business users, stating that the project will never work because the reporting function will fail. The most likely reason for this is because: O There were too many changes and wrong turns in the project to be able to manage the project effectively. The project manager failed to effectively manage the stakeholders. O The subject matter experts missed a requirement when originally scoping the project. O A key stakeholder was never contacted