9. Which of the following is not an example of a team? a. b. c. d. 10. Quality assurance team Cross-functional teams Quantity assurance teams committees is achieved a. b. teams are setup to solve a particular issue and is disbanded after the objective Virtual teams Task force c. Committee d. All of the above 11. People who do not contribute to the team project but enjoy all the benefits of the team are called a. b. Social loafers Groupthink Benefactors d. None of the above c. 12. The following are barriers to effective communication except a. Noise b. c. d. Deceptive tactics Unrestricted environment Filters 13. Mr. Kumi is the manager of a company. He has a firm belief in a business strategy and as such, he ignores any evidence that suggests that his strategy is not working. This situation is called a. b. C. Deceptive tactics Selective perception Bias d. All of the above