9-1 What are the different types of groups?

9-2 What are the key components of the punctuated-equilibrium model?

9-3 How do role requirements change in different situations?

9-4 How do group norms influence an individual's behavior ?

9-5 How do status and size differences affect group performance?

9-6 How can cohesiveness and diversity support group effectiveness ?

9-7 What are the strengths and weaknesses of group (versus individual) decision making?