9.3 Evaluating Routine Requests (LO 9.3) B. C. D. A. Compare Bryan's less effective and more effective requests for a new server in Figures 9.2 and 9.3. Identify three ways in which Bryan improved the message. B. How do you think the more effective message will impact C. How do you think the more effective message will impact D. What two changes could you make to improve the more effec- work outcomes? 9.7 workplace relationships? tive example? FIGURE 9.3 More Effective Routine Request smith & smith advertising TO: FROM:Bryan Atkins Andrea Johansen SUBJECT LINE is short (7 words) but effective. Jenny Nguyen REQUEST is stated clearly and up front DATE:June 22, 2015 SUBJECT: Request for Purchase Authorization for New Server Can you provide a purchase authorization for a new server and external drive? We should purchase this equipment as soon as possible to keep our information system as secure as possible. I recommend that we purchase the new server within two weeks. The primary reason we need an additional server is that we will soon be vulnerable to data loss if we experience a system failure. Currently, our server runs on a 32-bit processor. In the near future, Microsoft will release an update to Windows 2008 that will end the life of this server. If we cannot run the most current version of Windows, we will soon fall behind in security and technology Jenny Nguyen from IT and I have determined that we can replace the soon-to-be-outdated server at minimal expense with a new server and an external drive. The proposed server will exceed the requirements of Windows Server 2008 R2 and allow for future expansion. This server will not require the purchase of an operating system (OS) or peripherals (keyboard, mouse, monitor, etc.). The Buffalo external storage will provide for a reliable backup solution for all the data housed on the server. We have priced the needed equipment as follows: RATIONALE is specific and clear Dell PowerEdge 2970, Quad Core AMD Opteron 2.2GHz, 32GB RAM (8x4GB) 800MHz, 1.5TB (3x500GB) HDD, DVD- RW, Dual Embedded Broadcom NetXtreme Il Gigabit Ethernet, RAID 5 Buffalo LS-XH2.OTL 2TB External Storage Estimated Sales Tax Estimated Total Cost $3,031.08 $314.99 14.04 $3,530.11 Andrea, we would like to move forward as soon as possible with these purchases to make sure our system is secure. If you could get us a purchase authorization by Friday, we could purchase the new equipment and install it over the weekend, which would allow us to avoid any network outage during workdays. The network would be fully functional and secure by Monday morning when everyone comes into work. NAVIGATION is easy Paragraphs are 40, 70, 89, and 67 words long. FIGURE 9.2 Less Effective Routine Request smith & smith advertising Server From: To: Mon, June 22, 2015 Bryan Atkins Andrea Johansen Jenny Nguyen Nondescriptive SUBJECT LINE REQUEST is difficult to find. Hi Andrea: We need an additional server since our current one will soon be vulnerable to data loss if we experience a system failure. Currently, our server runs on a 32-bit processor. In the near future, Microsoft will release an update to Windows 2008 that will end the life of this server. If we cannot run the most current version of Windows, we will soon fall behind in security and tech Jenny Nguyen from IT and I have determined that we can replace the soon-to-be-outdated server at minimal expense with a new server and an external drive. The proposed server will exceed the requirements of Windows Server 2008 R2 and allow for future expansion. This server will not require the purchase of an operating system (OS) or peripherals (keyboard, mouse, monitor etc.). The Buffalo external storage will provide for a reliable backup solution for all the data housed on the server. We have priced the needed equipment at a total of $3.530.11 for a Dell PowerEdge 2970, Quad Core AMD Opteron 2.2GHz, 32GB RAM (8x4GB) 800MHz, 1.5TB (3x500GB) HDD, DVD-RW, Dual Embedded Broadcom NetXtreme II Gigabit Ethernet, RAID 5 $3,031.08). We will also get a Buffalo LS-XH2.0TL 2TB External Storage ($314.99). With the estimated sales tax of $184.04, the final amount would be as specified above. If you could get us a purchase authorization by Friday, we could purchase the new equipment and install it over the weekend, which would avoid any network outage during workdays. The network would be fully nology. functional and secure by Monday morning when everyone comes into work. Bryan NAVIGATION is challenging one paragraph of 260 words