a. 13. Which of the following revelations from different research studies came to be known as the Hawthorne effect? group members subjecting those workers who violate the group norms to sanctions productivity increasing, regardless of the level of illumination in the workplace workers concealing the true potential efficiency of a work system to protect their interests workers' productivity being affected more by the attention received from researchers than by the work setting 14.........is the study of the factors that have an impact on how individuals and groups respond to and act in organizations. a. Hawthorne studies b. b. C. d. d. e. e. employees in a "no-talking" workplace developing ways of talking to one another out of the sides of their mouths 15. Managers who hold McGregor's Theory X assumptions usually give their employees a lot of freedom are likely to use a command and control approach don't get along with Theory Y managers generally do not give pay raises or promotions think that employees are self-motivated. d. e. Administrative management Organizational behavior Management science Scientific management