A 29-year-old and a 68-year-old. How much could they possibly have in common? And what could they learn from each other? At Randstad USA's Manhattan office, such employee pairings are common. One such pair of colleagues sits inches apart facing each other. "They hear every call the other makes. They read every e-mail the other sends or receives. Sometimes they finish each other's sentences." Randstad Holding NV, a Dutch company, has been using this pairing idea since its founding more than 40 years ago. The founder's motto was "Nobody should be alone." The original intent was to boost productivity by having sales agents share one job and trade off job responsibilities. Today, these partners in the home office have an arrangement where one is in the office one week while the other one is out making sales calls, then the next week, they switch. The company brought its partner arrangement to the United States in the late 1990s. But when it began recruiting new employees, the vast majority of whom were in their twenties, it realized the challenges and the potential of pairing different generations together. "Knowing that these Gen Yers need lots of attention in the workplace, Randstad executives figured that if they shared a job with someone whose own success depended on theirs, they were certain to get all the nurturing they required." Randstad doesn't simply pair up people and hope it works. There's more to it than that! When a new hire is paired with an experienced agent, both individuals have some adjusting. One of the most interesting elements of Randstad's program is that neither person is "the boss." And both are expected to teach the other. 1. Analyze the statement "Randstad doesn't simply pair up people and hope it works. There's more to it than that!" And suggest which specific step/s Randstads' management might be taking before pairing up two people? Briefly explain. [4] 2. What personality trait/s would be most needed for this type of work arrangement? Why? [4] 3. Which level of diversity do you see in given case and how did you identify it? Moreover analyze given statement "And both are expected to teach the other" and list down four challenges two members might be facing due to their own individual behavior