A). A swimming pool company has 100,000 labour hours available per summer, and a labour productivityof 5pools per 4,000 hours.

1. Howmanypools canthecompany installthissummer?
2. Supposethemultifactor productivitywas onepool per$25,000. Howmuch shouldthecompany expectto spendthis summerconstructingthe pools? B). Lisa manages customer service representatives in a call centre. The centre's computer system tracks a number of metrics for each employee including the total number of customers calls they complete, the amount of time the service representative spends talking to customers, and the total time the service representative was clocked in each day. The work standard developed by the call centre is to complete 150 calls in an 8-hour shift. Answer the following questions using the information provided in the table below:

Employee	# Calls Completed	Total Time on Calls	Total Time Clocked In
J	165	8 hours	8 hours
K	140	7 hours 30 minutes	8 hours
M	135	7 hours 20 minutes	8 hours

a. What is the productivity of employee J?

b. What is the efficiency of employee K?

c. What is the percent value added time for employee M?

C) Compute the multifactor productivity measure for an eight-hour day in which the usable output was 400 units, produced by three workers who used 600 pounds of materials. Workers have an hourly wage of $20, and material cost is $1 per pound. Overhead is 2 times labour cost.