A Assume you are an IT consultant advising the CEO of Wayfair on how decision support systems (DSS) and knowledge management systems (KMS) could help achieve customer intimacy and operational excellence goals. For each system, identify a focal Customer Intimacy OR Operational Excellence issue.loroblem) at Wayfair that the system could help address. Then describe the people. process and technology.components that would likely be part of each Wayfair system, explaining their roles in resolving or improving understanding of the issue. Highlight a challenge associated with implementing each type of system Your answer should include the following elements: Value Discipline: Focal Issue problem People, Process and Technology components Typical challenge in implementing this type of system BUSINESS INTELLIGENCE SYSTEMS Decision Support Systems: Knowledge Management Systems: