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A B2C product delivery services company, DFast, is planning to design, develop and implement QMS. With suitable assumptions clearly stated, a) Identify and list the

A B2C product delivery services company, DFast, is planning to design, develop and implement QMS. With suitable assumptions clearly stated, a) Identify and list the relevant interested parties and their needs and expectations. b) State the scope of QMS and Design the Quality Policy. c) Identify at least four quality objectives that are SMART.

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