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A bank's call center receives an average of 100 calls per hour. The call center is staffed with 24 workers, each taking an average of
A bank's call center receives an average of 100 calls per hour. The call center is staffed with 24 workers, each taking an average of 6 minutes to answer a call. Both call arrivals as well as service
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Supply Chain Focused Manufacturing Planning and Control
Authors: W. C. Benton
1st edition
2901133586714 , 1133586716, 978-1133586715
