A bit of hand holding may be needed to support them during the learning process or a period of control of the situation and ensures that everyone's ideas and questions are heard Provide strategies Give the appropriate response to the information and instructions you change so that they can successfully navigate through the new way of doing thing and support for affected employees to manage interruptions effectively received in letter report below Encourage team collaboration - encourage tram to work together and help each other through the change Encourage objective discussion to foster mutual understanding and potentially bring out behavioural Dear Anita changes over time. Personalised Training and Support: Provide one on one training to ensure they fill comfortable using This report discusses the challenges that arose during and after the video conference presentation the mew incident reporting system, about our new reporting system Bpuce2Fitness that you the Centre Manager conducted to all staff. Regularly follow up in team meetings to gauge progress and offer assistance you reported that there were two main challenges emerged during and after the presentation. This approach aims to proactively engage with concerned employees provide support and faster a This report outlines the challenges their impact and provides recommendations for addressing them culture of open communication t to mitigate the negative impact on team dynamics and client effectively relationships ultimately fostering a smo adaption of the new system 1. Resistance to Change 2. Communication style and behaviour One of the primary challenges identified is resistance to adapting to the new incident reporting During the communication an employee Frank from the Melbourne Office persistently interrupted system 62Safety among Fitness trainers, notably john and Jane. They express dissatisfaction with the causing frustration and upset among others (administration assistant and receptionist new system and fail to recognise the benefits leading to negative sentiments within the tram The impact of this is that These interruptions may lead to a loss of focus for presenters and make it Impact of the challenge challenging for the audience to absorb information, potentially resulting in resentment and reduced participation The resistance poses significant risks to the organisation: Reduced utilisation of the new system may result in underreporting of hazards and near The impact of this challenge includes loss of focus, difficulty in listening and sharing information, and incident reluctance of introverted individuals to speak up. Underreported incident jeopardies the safety of staff and clients, and corrective action It would be beneficial if you could Organise a meeting with you with the staff Frank and affected staff cannot be implemented receptionist administration assistant and allow affected employees to express their concerns Noncompliance with legal requirements can occur due to inadequate incident reporting positively. During the meeting it is important to taal positively to everyone, assume good intentions Negative sentiments can spread within the team, affecting team dynamics, morale and separate the person from the habit. Try to understand franks perspective and intent. Give the relationships and client interactions affected employees a chance to express how they are impacted by the situation. It is important that we address the resistance to change for successful implementation of the new This open dialogue can help foster understanding and find strategies to handle the interruptions system. By proactively engaging with concerned employees providing support and fostering a culture effectively of open communication we can try to mitigate these challenges and ensure effective utilisation if Provide strategies for handling interruptions Give the effected employees such as the receptionist Boun2Safety. and the administration assistant strategies to handle interruptions, maintain focus, and get their Please follow up on the following proposed recommendations to address the communication point across. This can include techniques for handling interruptions, maintaining composure and challenges effectively effectively communicating their ideas Supervisor Intervention: Geoff should conduct one on one discussions with John and Jane to address Other recommendations their concerns following communication policy guidelines: Setting boundaries clear expectations and boundaries at the beginning of the presentation (For Active Listening: Listen attentively to the staff's perspectives acknowledging their emotions and example emphasise that questions will be addressed after the presentation or presentation or viewpoints information session is finished to help create a structured environment where everyone knows when and how to contribute Empathy: Demonstrating empathy to help foster understanding and trust. Understand that everyone processes change differently Establish and communicate etiquette rules before meeting to ensure that there is space for effective and respectful communication and help create an environment where everyone feels heard and Try to understand where they are coming from e.g. fear of unknown, lack of confidence respected. Remain positive and supportive Address interruptions calmly and professionally: If someone interrupts during a presentation or Provide clarification: Clear explanations regarding the necessity and benefits of the new system to meeting, address the interruption in a calm, patient, and professional manner. This helps maintain alleviate concerns and promote acceptance tralia) Text Predictions: On 9% Accessibility: Good to go "D Focus E