a brief role play to review the analysis/ implementation of the risk management action plan you developed in Assessment Task 2 against the simulated business information provided in this task. Perform the role play with somecolleagues or fellow students in thesimulated work environment of Chai Coffee

Implementation information

It has now been six months since you delivered your risk management action plan.

In accordance with the action plan, an external audit was completed and has been presented to the ChaiCoffee Board. The audit investigated the status of the planned actions on the risks identified.

A summary of the findings

• The financial controller had taken out $5,000 on insurance cover for cash held on the premises overnight from the launch week as planned.
• The company bank account that was planned to be opened in the first week was actually opened about four weeks after the caf's launch at the bank two doors down the street. As it is not ChaiCoffee's regular bank, there are difficulties with getting the same level of service that ChaiCoffee stores receive in Brisbane.
• The teleconferencing system, planned for six months after launch, has not yet been installed, due in part to the delay in the rollout of the federal government'sNational Broadband Network.
• The weekly management meetings are finishing close to 3.00 pm as planned but sometimes the manager has to stay on at the request of the head office team. The manager has not yet been issued with an excusal letter by the CEO as agreed, and feels that they do not have the authority to just walk out at 3.00 pm.
• The assistant manager training has been shifted to the mornings, allowing the manager to leave before 1.00 pm as planned.
• The Board of Directors and CEO included a new policy regarding compliance with the Toowoomba by-law on water conservation as planned, but the specific procedure has not yet been written. However, it appears that compliance is being achieved.
• The plants have been changed to natives that require minimal water as planned. The installation of dual-flush toilets were planned for completion six months after settlement, and although the dual-flush toilets have been ordered and are in stock, they cannot be installed due to the backlog of work by district plumbers. The five-star rated (WELS) dishwasher was installed by the supplier within the six-month timetable as planned.
• The application to 'make good' by Goldsmith Partners on behalf of ChaiCoffee was accepted by the Toowoomba City Council; however, the grace period to comply with by-law ends in 14 days and the store is still above the acceptable benchmark for water use.
• The training on daily banking appears to have been successfully completed as planned. An audit of the bank deposit book shows that there is no banking entry for the day's sales on only two occasions in the past six months.
• There has been one internal audit arranged by the store and, as planned, there should have been a call every two months. The store manager cites the distance that auditors have to travel and their overloaded work with the Brisbane stores as the reason for this infrequency.
• Although the training on the water-saving processes, as directed by the policy, has been verbally explained and followed, the written procedure has not been completed as the assistant manager (James Mansfield) claims to be too busy.
• A water tank had been built in to the courtyard but the plumbing has not yet been connected. There is a weekly water-usage monitor in the staff room as planned but the information has not been updated for the past three weeks.
• All the original staff members are wearing the ChaiCoffee uniform. However, these original employees are now responsible for directly supervising new employees. The original staff members are not explaining the uniform requirements to new employees and are not delivering any warnings for uniform non-compliance. As a result, there has been an increase in uniform non-compliance.

PLEASE HELP ME WITH THE ROLE PLAY