a$.$ Briefly name and describe the operation that is the focus of this paper.

b$.$ What is the output?

c$.$ What are the inputs?

d$.$ At a high$/$macro level, what happens in the operation? What is the work that

occurs, or put another way, what are the value$-$adding steps?

e$.$ How does this operation impact the company's other operations?

f$.$ How does this operation impact the company's customers? This is on an owner of a commercial construction company. I need to know the answer to those questions from a commercial contractor business owner