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A business in the service industry, may find its employees becoming involved in altercations with customers in the course of their work. Such altercations: Group

A business in the service industry, may find its employees becoming involved in altercations with customers in the course of their work. Such altercations:
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May be inconvenient, but do not expose the business to liability
Can result in actions against the business on the basis of vicarious liability
Are extremely rare and so are not worthy of concern
Can lead to employees being held liable, but will not impact the business itself

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