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A business manager is looking to evaluate customer's past experiences so that they can anticipate the future behavior of these customers. The measurement of attitudes

A business manager is looking to evaluate customer's past experiences so that they can anticipate the future behavior of these customers. The measurement of attitudes would be the best tool for the manager. A business manager is looking to evaluate customer's past experiences so that they can anticipate the future behavior of these customers. The measurement of attitudes would be the best tool for the manager. True False

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