Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

A cable company spends on average $600 to acuire a customer. Annual maintanance costs per customer is $45; record-keeping and billing costs are $30 per

A cable company spends on average $600 to acuire a customer. Annual maintanance costs per customer is $45; record-keeping and billing costs are $30 per customer per annum.

Price of the basic service package is $30 per month. Typically, 40 percent of the customers buy a premium package taht costs $50 per month; 10 percent buy the super premium package that costs $80 per month.

Over time, 80 percent of customers remain with the company from one year to the next. Discount rate= 0.12

A. What is the average CLV fpr all customers?

B. What is the CLV of a super premium customer?

The given formula for CLV is:

CLV = m * r / (1+d-r) - AC(Acquisition Costs)

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Core Concepts Of Accounting Information Systems

Authors: Nancy A. Bagranoff, Mark G. Simkin, Carolyn Strand Norman

11th Edition

9780470507025, 0470507020

More Books

Students also viewed these Accounting questions