Question
A car manufacturer is concerned about poor customer satisfaction at one of its dealerships. The management decides to evaluate the satisfaction surveys of its next
A car manufacturer is concerned about poor customer satisfaction at one of its dealerships. The management decides to evaluate the satisfaction surveys of its next 40 customers. The dealership will be fined if the number of customers who report favorably is between 22 and 26. The dealership will be dissolved if fewer than 22 customers report favorably. It is known that 70% of the dealership's customers report favorably on satisfaction surveys. [You may find it useful to reference the z table.]
a. What is the probability that the dealership will be fined? (Round "z" value to 4 decimal places, and final answer to 4 decimal places.)
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started