A CEO at an airline company is preparing his oral presentation to all the staff of the airline regarding a major change in the company. Due to the Covid-19 pandemic, the CEO must announce in his presentation that the airline company will be reducing the number of airline flights, to cut down the operating costs and prevent the airline from further profit losses and possible bankruptcy. This will also lead to a 40% staff retrenchment and those retrenched will be given a 10-month severance package. The CEO has asked you for your advice on how to deal with questions from the staff during his oral presentation. 

Referring to your own search from reliable sources of information, write down two (2) advice or tips on how to handle the staff who are likely to be a hostile audience. In your advice or tips, provide one specific example each on how to apply each advice or tip.

 

1. The full reference of one (1) of your sources of information (APA method)

2. Your two (2) advice or tips - with a specific example of each - on how to handle the staff who are likely to be a hostile audience