A company based in the USA and France is expanding to India. One U.S. manager, Sarah, explained, "I often need information from individuals on Sanjay's staff-one of the Indian managers. I e-mail them asking for input but get no response. The lack of communication is astounding." When Sarah tried to speak with Sanjay, he said, "Sarah sends e-mails directly to my staff without getting my OK or even copying me. Those e-mails should go to me directly, but she seems to purposefully leave me out of the process. Of course, when my staff receives those e-mails, they are paralyzed."

Question:Analyze the case using Hofstede and Trompenaars' cultural dimensions theory and communication across culture theory!