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A company evaluates customer service representatives' performance, in part, based on the frequency with which such employees are observed greeting customers in a friendly and
A company evaluates customer service representatives' performance, in part, based on the frequency with which such employees are observed greeting customers in a friendly and professional manner. What type of appraisal does this represent? Group of answer choices trait behavior results outcome
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Fundamentals Of Project Management
Authors: Joseph Heagney
5th Edition
0814437362, 978-0814437360
