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A company hopes to improve customer satisfaction, setting as a goal no more than 5% negative comments. A random survey of 350 customers found only
A company hopes to improve customer satisfaction, setting as a goal no more than 5% negative comments. A random survey of 350 customers found only 10 with complaints. (a) Set up the null and the alternative hypotheses, defining each symbol clearly. (b) Does this provide evidence that the company has reached its goal? Use o = 0.03
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