A company interested comparing the performance of its 2 major call centers. One key metric is total service times taken by agents to complete service requests. A random sample of total service times in minutes from 2 call centers.

a. Hypothesis test

B. P-value of test?

C. Conclusion at 0.05 level of significance?

AutoSave OFF 3 Am - Saved to my Mac Home Insert Draw Page Layout Formulas Data Review View Acrobat ? Tell me Share Comments Get Add-ins Slicer TT Equation PivotTable Recommended Table Data from Pictures Shapes Icons Recommended ~ :: y y Maps PivotChart Sparklines Timeline Link New Text My Add-ins Symbol PivotTables Picture Charts Comment B35 X fx A B C D E F G H 1 K L M N P Q R S T U V W X Center Center 2 70 32 44 36 YOU AWN- 36 46 68 44 52 34 58 16 70 30 46 28 32 48 28 30 46 32 32 26 36 70 40 24 40 46 26 24 44 28 56 46 34 48 48 40 44 52 50 24 50 20 44 16 28 28 50 32 36 42 30 50 50 34 52 70 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Q3-COINS Q4-WEIGHTS Q5-CALL + Ready + 100%