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A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of interest: client reviews, financial condition, IT
A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of interest: client reviews, financial condition, IT capabilities, and government stability. These categories have been assigned weights as indicated in the table below. Three potential providers were scored on each of those factors using a scale of 1-10, with a score of 1 meaning worst possible and 10 meaning best possible. Using the factor-rating method, which provider should be chosen? Briefly comment on the results you have determined. Show all working Weight Provider A Provider B Provider C Provider A Provider B Provider C WEIGHTED INDEX Client reviews 26% 2 6 10 Financial condition 15% 8 4 2 IT capabilities 12% 5.1 8 3.1 Government stability 47% 5 6 3 TOTAL
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