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A company is finding that its foreign Web-based call center is receiving low ratings from customers in terms of the quality of the help they
A company is finding that its foreign Web-based call center is receiving low ratings from customers in terms of the quality of the help they receive. What could be the problem here? Select answer from the options below Language barriers Lack of information privacy Limited accessibility Long wait times
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Financial Management For The Hospitality Industry
Authors: William P Andrew, James W Damitio
1st Edition
0131179098, 9780131179097
