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A company operates call centers that answer toll free customer service phone calls. The company randomly samples 200 calls per shift and uses a control
A company operates call centers that answer toll free customer service phone calls. The company randomly samples 200 calls per shift and uses a control chart to monitor the average call length What kind of data is being collected? Pick the best answer from the choices below. Select one: a. Variable data b. Check Sheet data c. Simulation data d. Attribute data
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Core Concepts Of Information Technology Auditing
Authors: James E Hunton, Stephanie M Bryant, Nancy A Bagranoff
1st Edition
0471222933, 9780471222934
