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A company that develops an automated customer service model is interested in knowing whether two versions, Version A and Version B, will get different ratings
A company that develops an automated customer service model is interested in knowing whether two versions, Version A and Version B, will get different ratings from customers. Participants in a focus group are taken through samples from both versions, then take a survey to rate each version. A summary of the data obtained from the study is given below. Assume ratings from the different surveys generally have the same standard deviation.
n
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Point estimate for Version A: x
1
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Degrees of freedom: df
=
p
=
t
=
t
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Point estimate for Version B: x
2
=
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