Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

A company wants its employees to always use a professional tone with customers. A manager notices that one of her employees sometimes uses informal language

A company wants its employees to always use a professional tone with customers. A manager notices that one of her employees sometimes uses informal language when emailing customers. What should the manager do ? Select all that apply. Contact customers to ensure they're satisfied with recent communications Issue a warning for unprofessional behavior Provide examples of appropriate and inappropriate language when communicating with customers Encourage him to complete onboarding training again Require that he send all email drafts to her for review prior to sending to customers Meet with him to review the company's customer communication standards

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Fundamental Managerial Accounting Concepts

Authors: Edmonds, Tsay, olds

6th Edition

71220720, 78110890, 9780071220729, 978-0078110894

More Books

Students also viewed these General Management questions