Question
A computer firm has a team of 66 computer consultants. These individuals either visit firms in the area on pre-arranged visits, or are called in
A computer firm has a team of 66 computer consultants. These individuals either visit firms in the area on pre-arranged visits, or are called in for emergency repairs. The average time spent on each client is 2 hours. The consultants are usually available to work 8 hours a day, 5 days a week. Taking time off and illness into account, their available time reduces by 25%. Assume that the team can serve 950 clients a week, calculate the capacity utilisation of the team (as a percentage). Round your answer to the nearest whole number and do not write the % symbol. For example if the answer is 10.7%, write your final answer as 11.
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