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A construction company employee was recently featured on the news for helping an elderly customer mow her lawn. The video has gone viral and received

A construction company employee was recently featured on the news for helping an elderly customer mow her lawn. The video has gone viral and received millions of views and positive comments. This exposure has led to a much higher call volume for the company than usual. Which component of a SWOT analysis does this video represent? Threat Strength Weakness Opportunity

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