A consulting firm proposes improving the efficiency and effectiveness of the company by adopting the business process change management. The consulting firm has also suggested that CASH MUST SYSTEM should consider outsourcing as a way to develop system.

 

1. Evaluate the different approaches in the business process change management.

2. Suggest the most appropriate business process change that the Managing Director should consider.

3. Explain what is meant by outsourcing.

4. Explain, from the perspective of an outsourcer, the advantages and disadvantages of outsourcing.