A crisis tests the full capabilities of your team. Crisis management training gives them the knowledge, experience and practice to succeed under pressure. Using this link "https://www.michiganmedicine.org/health-lab/how-hospitals-can-improve-crisis-management-when-tragedy-strike" Identify a 5 point description of Best Practices in Healthcare crisis management. This is not a training program, but the guidance you would give to your cross-functional team in building a crisis management program. cite scholarly sources