A Critical dimension of the Service quahity of a call center is the wait time of a caller to get' to sole representertine. Periodically. randoms sample co three Customer crlls the mensuned fed time. The resylts of the test samples are in the following table

$\backslash$table$[[$Sample$,$TIIIE SEC$],[1,495,501,498],[2,512,508,504],[3,505,497,501],[9,496,503,492]]$

A Asscming that menegenent is williug to only the haskoricel informefion Conterned in the forer somple. Stow that the Call fette. Center ccress fime is in statistied. Control

B Soppose that the strindard devietion ext the process distribution is $5\mathrm{.}77.$ if the specificotiun for the acress time $500+-$ is seci is the process ciproble? Why or why not