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A customer places an order on January 1, 2022. Fourteen days later, that order is received by the manufacturing department. Seventeen days later, the order
A customer places an order on January 1, 2022. Fourteen days later, that order is received by the manufacturing department. Seventeen days later, the order is put into production. Processing (manufacturing) time is 21 days for this order. The completed order is then shipped 14 days later. For this order, what was the total customer-response time (CRT), in days
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