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A customer reports receiving a Significant Account Change ( SAC ) notification that their password had changed, but the customer didn't change the password. How
A customer reports receiving a Significant Account Change SAC notification that their password had changed, but the customer didn't change the password. How should you respond? a Verify the changed information with the customer b Assure the customer that their information is safe and that they shouldn't worry c Immediately inform CPNI.Security@verizon.com d Inform your Infosys manager 
A customer reports receiving a Significant Account Change SAC notification that their password had changed, but the customer didn't change the password. How should you respond?
a Verify the changed information with the customer
b Assure the customer that their information is safe and that they shouldn't worry
c Immediately inform
CPNI.Security@verizon.com
d Inform your Infosys manager
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Marketing Management
Authors: Mark Johnston, Greg Marshall
3rd edition
1259637158, 978-1259637155
