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A customer reports receiving a Significant Account Change ( SAC ) notification that their password had changed, but the customer didn't change the password. How

A customer reports receiving a Significant Account Change (SAC) notification that their password had changed, but the customer didn't change the password. How should you respond?
a. Verify the changed information with the customer
b. Assure the customer that their information is safe and that they shouldn't worry
c. Immediately inform
CPNI.Security@verizon.com
d. Inform your Infosys manager
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