A customer sent in a check, post$-$dated with the due date on the monthly bill. The check was deposited a few days before the due date, and the bank charged a fee. The customer would like to be reimbursed for their bank charges by you. Which of the following statements presents the best response in this situation?

Select the single best answer:

A$.$ Advise the customer to read the service agreement more carefully. Politely explain that since the agreement advises against post$-$dating checks, a credit cannot be issued.

B$.$ Tell the customer that the bank charge is justified, and you are unable to issue any credits.

C$.$ Tell the customer that if anyone who is not satisfied with the terms of the service agreement has the right to cancel the service.

D$.$ Tell the customer that although your company does not usually issue credits in this kind of situation, you will credit this account this one time. Then politely advise the customer to read the terms and conditions in $c^m-$ service agreement in order to avoid any problems in the future.

E$.$ Tell the customer that you will credit the account, to stop any further complaining.