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A customer service manager notices a significant increase in calls associated with the firm's newest product. The manager holds a meeting with their staff

A customer service manager notices a significant increase in calls associated with the firm's newest product. The manager holds a meeting with their staff to share the call reports and invite each team member to recommend solutions for product communications. Which situational leadership approach is being used by the customer service manager? O OO Telling Delegating Selling Participating

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