Question
A customer wants to return products purchased in a Costco store. To do that, the customer brings the purchased products) to a local store. The
A customer wants to return products purchased in a Costco store. To do that, the customer brings the purchased products) to a local store. The staff asks for the date and time of the purchase, and then scans the customer's Costco membership card. With the info., the staff searches the company's internal sales system to locate the sales items), and then initiates product return. The system then calculates the total amount to be returned and at the same time, update product inventory. The customer taps the credit card used for the purchase to finalize the refund. At the end of the process, the customer is provided with a receipt for the refund. Assignment: create a BPM diagram capturing the product return process
Use BPNM.IO TO MAKE DIAGRAM
DO NOT USE CHATGPT OR I WILL REPORT
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