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A customer's order is delivered (received by the customer) on November 15, 2019. This order was placed with the company on August 1, 2019, and
A customer's order is delivered (received by the customer) on November 15, 2019. This order was placed with the company on August 1, 2019, and received by the manufacturing department on August 10, 2019. Actual production on the order began on September 15, 2019, and was completed October 10, 2019. Based on this information, calculate the following for this order: (a) total customer-response time (CRT), (b) order receipt time, (c) manufacturing lead (cycle) time, (d) manufacturing wait time, (e) manufacturing (processing) time, and (f) delivery time. (Hint. Refer to Exhibit 14.14.) days days days a. Customer response time b. Receipt time c. Manufacturing lead (cycle) time d. Manufacturing wait time e. Manufacturing (processing) time Delivery time days days days f
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