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A Danish manager is running a company staffed by Russians in Moscow. She spends about 10 minutes each day speaking to frontline employees and supervisors
A Danish manager is running a company staffed by Russians in Moscow. She spends about 10 minutes each day speaking to frontline employees and supervisors at the call center and gives each one the same amount of time. What might be odd about this to the Russian employees? The manager ignores hierarchy in the company and gives the same amount of time to the lowest level employees as she gives to the supervisors. The manager should move her office into the call center to show solidarity. The manager should speak only with the frontline employees. The manager should be talking to the call center employees for at least 30 minutes to show that she is more interested in their performance
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