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A defined conflict resolution policy is established as a foundation to ensure that the work environment stays positive. It is intended to provide the opportunity

A definedconflict resolution policyis established as a foundation to ensure that the work environment stays positive. It is intended to provide the opportunity to resolve a conflict or complaint quickly, fairly and without retaliation. It improves communication and understanding between employees and between their managers. It also ensures confidence in management decisions by providing a mechanism whereby management decisions can be objectively reviewed.

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How can a conflict resolution policy assist a health care manager keep their teams motivated?

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