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A delivery company found that the number of complaints was six per year on average. Assuming that the number of complaints follows a Poisson distribution,

A delivery company found that the number of complaints was six per year on average. Assuming that the number of complaints follows a Poisson distribution, calculate the probability of having no complaints in

a) all of next year

b) the next quarter

Please use Tables of the Poisson distribution and/or R to compute the numerical solutions.

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