a. Discuss five benefits and two dangers of e-commerce to customers. (7 marks)

b. What is a value chain? (1 mark)

c. Compare and contrast internet and the World Wide Web.

d. Explain with examples each of the following types of client/server computing services:

i) File server ii) Database server iii) Transaction server

e. Explain the concept of Fat servers or fat clients (2 marks)