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a) Discuss the importance of database technology for the AIR Zimbabwe business? Identify the popular database management systems and recommend one for the AIR Zimbabwe
a) Discuss the importance of database technology for the AIR Zimbabwe business? Identify the popular database management systems and recommend one for the AIR Zimbabwe business while explaining the steps in selecting a (DBMS). (10 marks) b) Explain the importance and benefits of using modern technologies in the aviation industry giving detailed examples and how they provide a competitive advantage. (10 Marks) c) Outline how you would design and implement an integrated ERP system for the operations of Air Zimbabwe in order to avoid some of the challenges it was facing in managing its business operations, in your solution you should look at the implementation of functions such as: 1. Supply Chain Management (SCM) Ii. Finance and Managerial Accounting iii. Customer Relationship Management iv. Transaction Processing v. E-Commerce and M-Commerce The functions are not limited to the list above, you can add more... (30 marks) d) There are many risks and threats which need to be considered when developing and supporting computer systems. Describe how you would protect the security of the following. 1. Data ii. Hardware iii. Network (3 x 5 Marks) e) Discuss what is knowledge management and the major types of knowledge management systems available in current business world, identify certain functions which knowledge management can be applied in the context of Air Zimbabwe. (10 Marks) () Specialized information systems are also playing a pivotal role in service delivery particularly looking at virtual reality, artificial intelligence. Explain using detailed illustrations, how Air Zimbabwe would benefit from investing in such technologies for its day-to-day operations (10 Marks)
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