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A dispute has arisen over the condition of the premises at the end of a tenancy and the matter of releasing the bond has to

A dispute has arisen over the condition of the premises at the end of a tenancy and the matter of releasing the bond has to be finalised. Describe the processthe agent will follow to protect the landlord's claim to bond monies. Agents answer mustinclude the prescribed process for informal negotiations and formal hearings to have the matter determined and the time frames that must be adhered to.

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